Privacy Policy

Torfy (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on torfy.com.
Torfy is the brand name of our store, and all operations are legally managed by Torfy LLC, a registered U.S. business located in Taylor, Pennsylvania.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information

Provided by you during checkout, account creation, or contact:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number

B. Payment Information

Processed securely by third-party providers like:

  • PayPal
  • Stripe
  • Credit Card Processors

We do NOT store full card details.

C. Device & Usage Data

Automatically collected:

  • IP address
  • Browser type
  • Device type
  • Cookies
  • Pages visited
  • Time spent on site

D. Order Information

Includes:

  • Items purchased
  • Order value
  • Delivery details
  • Customer service interactions

2. How We Use Your Information

We use your information for the following purposes:

✔ To process and deliver your orders
✔ To verify payment and prevent fraud
✔ To communicate order updates
✔ To provide customer support
✔ To improve website performance
✔ To offer personalized product recommendations
✔ To comply with legal obligations

We never sell your personal information.

3. Cookies & Tracking Technologies

We use cookies for:

  • Website functionality
  • Secure checkout
  • Analytics
  • Improving your shopping experience

You may disable cookies in your browser, but some features may not work properly.

4. Sharing Your Information

We only share your data with trusted third parties necessary for operations:

A. Shipping & Delivery Partners

USPS, UPS, FedEx, and other carriers.

B. Payment Processors

Responsible for secure payments.

C. Website & Security Providers

Hosting, analytics, and fraud-detection tools.

D. Legal Requirements

We may disclose data when required by law or governmental authorities.

5. Data Protection & Security

We protect your information using:

  • SSL encryption
  • Secure payment gateways
  • Regular website monitoring
  • Limited access to customer data

Although no method is 100% secure, we follow industry-standard precautions.

6. Your Rights

Depending on your region, you may have the right to:

✔ Access your personal data
✔ Request corrections
✔ Request deletion (where applicable)
✔ Opt out of marketing emails
✔ Request a copy of your data

To submit a request, contact info@torfy.com.

7. Email & Communication Preferences

You may unsubscribe from promotional emails at any time.
Transactional emails (order confirmations, shipping updates) cannot be disabled.

8. Children’s Privacy

Torfy does not collect information from children under 13.
If such data is unintentionally collected, it will be deleted.

9. Links to External Websites

We are not responsible for the privacy practices of external websites linked on torfy.com.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.

Continued use of our website indicates acceptance of these terms.

11. Contact Us

If you have questions about this Privacy Policy or your data:

Torfy LLC – Privacy Department
1006 Sampson Street
Taylor, PA 18517
United States

📧 Email: info@torfy.com
📞 Phone: (570) 891-8780
💬 WhatsApp Chat: Available on website

Policy Issued By

Torfy LLC
Registered U.S. Business
Taylor, Pennsylvania, USA

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